Today at 7AM Eastern I received a message saying that my Skype password had been changed. I immediately went into my account, reset the password through my email email@example.com and signed into Skype again.
About half an hour later I received another Skype message saying the password had been changed again, but this time my firstname.lastname@example.org password had been changed also and now I can not use either that email address or my Skype account.
Then I filed a Support Request with Skype.
It’s 1:35PM. Still waiting.
The email@example.com email account is now disabled.
1:39PM: Skype “reply”
Thank you for contacting Skype Support!
This email is confirmation that we have received your request and a Customer Support Specialist will be working to get back to you with an answer as soon as possible.
Because the majority of requests require research to resolve, it can sometimes take us up to 48 hours to respond, though we make every effort to get back to you as quickly as possible and most queries are answered within 24 hours.
Though we will do our best to respond to you as quickly as possible, sometimes the best way to get immediate answers is to search our knowledgebase at http://support.skype.com where you can find answers to questions like:
• How to Use Skype
• Skype In/Skype Out
• Skype Voicemail
• Skype Privacy & Security
• And many other questions
You can also find helpful step by step User Guides at http://www.skype.com/help/guides/ that will help walk you through things like:
• Getting Started Using Skype
• Installing Skype
• Adding a Skype Contact
• Making a Skype Call
• And many more
We hope this is helpful and again, thank you for contacting us. We’ll be getting back to you as soon as possible!
Please do not reply to this automated email,
we will reply to you directly from your support request.
By the way, late in 2007 someone had used my Skype credit to call numbers in Morrocco during the weekend of November 30 to December 2. It took some doing to get the amount reinstated.
It goes back to last year and Skype is still vulnerable to phishing. The forum reply was that “the password can only be changed if som someone knows it…”
The problem is, someone’s figured out how to access the Skype passwords.
The Husband, “Someone’s out to get you”.
I roll my eyes and supress the urge to strangle.